Terms of service

Last updated: September 30, 2026

1. Overview

This website is operated by Syntara ("Syntara," "we," "us" or "our"). By visiting our store or buying from us, you agree to these Terms of Service, together with our Shipping Policy, Refund Policy and Privacy Policy. If you don't agree, please don't use this website.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order. You're responsible for keeping any account details secure and for all activity under your account.

3. Products and descriptions

We work to describe and display our products accurately, including information supplied by manufacturers. Packaging, colors and product details may vary slightly, and screens can show colors differently. We may limit quantities, update product information, or discontinue products at any time without notice.

4. Pricing and payment

All prices are in US dollars and may change without notice. If a product is listed at an incorrect price because of an error, we may cancel any orders for that product and refund you in full. Payments are processed securely through Shopify and its payment partners. By placing an order, you confirm that you're authorized to use the payment method you provide.

5. Orders

An order confirmation email means we've received your order, not that we've accepted it. We may refuse or cancel any order, including orders that appear fraudulent or that exceed quantity limits. If we cancel an order after you've been charged, we'll refund you in full.

6. Shipping, returns and refunds

Shipping is covered by our Shipping Policy. Returns and refunds are covered by our Refund Policy.

7. Product use and safety

Our skincare products are cosmetics for external use only. They are not medicines and are not intended to diagnose, treat, cure or prevent any condition. Read the label and directions before use, patch-test first, avoid the eye area, and stop using a product if irritation occurs. Results vary from person to person. We aren't responsible for reactions or damage caused by misuse or failure to follow the directions.

8. Promotions

Promotions, including free shipping offers, are available for a limited time and may change or end at any time. Unless stated otherwise, promotions can't be combined.

9. Accuracy of information and third-party links

Information on this site is for general purposes and may occasionally contain errors or omissions. We may correct or update it at any time. Links to third-party websites are provided for convenience, and we aren't responsible for their content or practices.

10. Your content

If you send us reviews, feedback, photos or other content, you give us a non-exclusive, royalty-free right to use, reproduce and display that content in connection with our business. You confirm that you own or have permission to share it, and that it isn't unlawful or misleading.

11. Prohibited uses

You may not use this site for any unlawful purpose; to infringe anyone's rights; to transmit malicious code; to scrape, copy or resell our content; to interfere with the site's security or operation; or to submit false or misleading information.

12. Intellectual property

The Syntara name, logo, text, graphics and other site content belong to Syntara or its licensors and may not be used without our written permission.

13. Disclaimer of warranties

To the fullest extent permitted by law, this website and our products are provided "as is" and "as available," without warranties of any kind, express or implied, except as stated in our Refund Policy or required by law. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

14. Limitation of liability

To the fullest extent permitted by law, Syntara and its owners, employees, suppliers and service providers won't be liable for any indirect, incidental, special or consequential damages arising from your use of this website or our products. Our total liability for any claim related to a product won't exceed the amount you paid for that product.

15. Indemnification

You agree to indemnify and hold Syntara harmless from claims, losses and expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of this website or our products.

16. Governing law

These Terms are governed by the laws of the United States and of the state in which Syntara is registered, without regard to conflict-of-law rules.

17. Changes to these Terms

We may update these Terms at any time by posting the revised version on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

18. Contact

Questions about these Terms? Reach us through our contact page.